Option 1: Delete it in the app (fastest)
- Open Pidgin Dictionary and sign in.
- Go to the Profile screen.
- Tap Cancel Subscription & Delete Account. This opens the Account screen.
- Tap Delete Account and confirm.
Your account is deleted straight away.
Option 2: Ask us by email
If you cannot open the app, email info@pidgindictionary.com with the subject Delete my account. Write from the email address you used to register so we can confirm the account is yours. We process email requests within 30 days.
What is deleted
- Your profile (name, email address, and location details).
- Your sign-in account.
- Your subscription records in our database.
- Your learning progress, feedback and support tickets.
- Words and proverbs you contributed (the contribution records).
What is not deleted automatically
- Your Apple or Google subscription. We cannot cancel it for you. Cancel it in the App Store (Settings → your name → Subscriptions) or in Google Play (Menu → Subscriptions) so you are not charged again.
- Payment records held by Apple or Google. These are kept by them under their own policies.
- Voice recordings you submitted as a contributor. If you also want the audio file removed, email us at the address above and we will delete it by hand.
- Analytics data that Google Analytics has already collected stays under Google's own retention settings.
For more detail, see our Privacy Policy.